Shipping policy

2. SHIPPING POLICY

Last updated: [DATE]

Where we ship

We currently ship across India only. We do not offer international shipping at this time.

Order processing

Orders are packed and dispatched within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next business day.

You'll receive a tracking link by email and SMS as soon as your order ships.

Delivery timelines

Destination	Estimated delivery
Metro cities	3–5 business days
Rest of India	5–8 business days
Remote and North-East PIN codes	7–12 business days

These are estimates from the date of dispatch, not the date of order. Delivery may take longer during festive periods, sale events, or in the event of weather disruption, strikes, or other circumstances outside our control.

Shipping charges

Free shipping on all prepaid orders above ₹[FREE SHIPPING THRESHOLD]
A flat rate of ₹[FLAT SHIPPING RATE] applies to orders below that value
Cash on Delivery carries an additional handling fee of ₹[COD FEE] (delete this line if COD is off)

All charges are shown at checkout before you pay. There are no hidden fees.

Courier partners

We ship through reputed logistics partners including Delhivery, Blue Dart, XpressBees, and Ekart. The partner assigned to your order depends on your PIN code and is chosen for the fastest reliable delivery.

Tracking your order

Your tracking link becomes active within 24 hours of dispatch. If it hasn't updated after that, write to [SUPPORT EMAIL] with your order number and we'll chase it for you.

Delivery address

Please double-check your address and phone number at checkout. We cannot change the address once an order is dispatched. Orders returned to us because of an incorrect or incomplete address will be reshipped only after reshipping charges are paid.

Failed delivery attempts

Our courier partners attempt delivery up to three times. Please stay reachable on the phone number you provided. If all attempts fail, the order returns to us and we'll contact you to arrange either a reship (charges apply) or a refund of the product value, less shipping.

Packaging

Every Myorah piece ships in a protective pouch inside a rigid box, sealed in tamper-evident packaging. If the outer packaging appears opened or damaged on arrival, please refuse delivery or record an unboxing video before opening.