Contact us

We are a small team in Bengaluru. If something is wrong with an order, or you are unsure which size to pick, write to us and a person will answer.

Customer care

Email: support@onavri.co
Phone: +91 00000 00000 (placeholder — replace before launch)
Hours: Monday to Saturday, 10am to 6pm IST

We reply to every email within one business day.

Registered office

Wearedge Private Limited
MOH, Kempapura, Yemlur
Bengaluru, Karnataka 560037
India

GSTIN: [ADD GSTIN]

This is our registered address for correspondence, not a retail store or a returns address. Return instructions are sent once a return is approved.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

Suravi Dey
Wearedge Private Limited
MOH, Kempapura, Yemlur, Bengaluru, Karnataka 560037
Email: support@onavri.co
Phone: +91 00000 00000

We acknowledge complaints within 48 hours and resolve them within one month of receipt.

Before you write

Many questions are answered already:

• Size and length guide — ring sizes, chain lengths, how to measure at home
• Shipping policy — delivery timelines and charges
• Returns and refunds — the 7-day window and how pickup works